Frequently Asked Questions
SHIPPING
How long does it take to receive my package?
Our delivery time is 5 to 10 days from when the package has been shipped. We strive to send out packages every weekday. Please note that delays may occur during high demand at the shipping company.
Which shipping companies do you use?
We use Postnord, Earlybirds, and Citymail to deliver our products.
PRODUCT
Can I return my product?
Of course, you can return your order. Send an email to skovasken@gmail.com to receive return instructions.
The product is out of stock, when will it be available again?
We always try to keep stock so you can order through our website. However, sometimes demand may be higher than expected. If you want to be updated when the product you are interested in is back in stock, you can subscribe to our newsletter.
OTHER
Do you have any questions?
If you have any questions, feel free to contact us at support@skovasken.com
